T&C's

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Workshop or PhotoTour Refunds (within Australia)

Terms of our refund policy for booked Workshops and PhotoTours is as follows;
- If we cancel or change a date of our Workshop or PhotoTour you will be offered a full refund
- If you cancel your booking prior to 60 days before the event date we will refund you in full
- If you cancel your booking between 30-60 days of the event date we will refund you 50% of your paid amount
- If you cancel under 30 days from event date we cannot provide you with a refund

Workshop or PhotoTour Refunds (Outside Australia)

Terms of our refund policy for booked Workshops and PhotoTours is as follows;

- If we cancel or change a date of our Workshop or PhotoTour you will be offered a full refund
- Final Payment is due no later then 6mths from the departure date of event
- If you cancel under 6mths from event date we cannot provide you with a refund

Workshops and PhotoTour bookings require us to lock in accomodations and other related requirements. If you need to cancel within 30 days of the event date we unfortunately will not be able to refund your payment made.

We will do everything we can to help you move dates, or discuss other options in the event of you needing to cancel a booking

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at cameron@camblakephotography.com.au.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at cameron@camblakephotography.com.au and send your item to: 2 Apollo Road Rosetta Tasmania AU 7010.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 2 Apollo Road Rosetta Tasmania AU 7010

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.



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